Which package should a small Surrey business start with?
If your customers are mostly on one platform, Starter keeps you visible there with 4 posts, 4 stories and 2 reels. If they are split between Instagram and Facebook, Professional covers both and adds more reels, which tend to reach people who do not follow you yet. If you are unsure, the free assessment ends with a recommendation.
Can you make content from photos we take ourselves?
Yes, and it usually beats stock. Send us photos and short clips from your phone, and we edit them into posts, stories and reels, write the captions and design graphics from your brand colours. For a salon in Guildford or a café in South Surrey, real pictures of your own space are what make people stop scrolling.
Will you reply to comments and messages for us?
No, replies stay with you. You know your customers, your prices and your schedule, so an answer from you is never a guess. The packages cover the plan, the content and the posting. If you would like help with replies, ask and we will quote it separately.
Should my Surrey business be on Instagram or Facebook?
Go where your customers already are. Restaurants, salons, boutiques and trades with visual work usually do well on Instagram. Facebook remains useful for reaching homeowners, families and community groups, and for events. If you cannot tell, the free assessment looks at your current followers and your competitors' pages, and we recommend one to start with.
What do we need to give you each month?
A few minutes, and whatever is already on your phone. That means photos and short clips from jobs, the team and the shop, plus anything coming up, like an offer, a new service or an event. We turn that into the month's posts and send you the calendar to approve.
How do we know if it is working?
We read what each platform reports. That means how many people saw your posts, how many followed, saved or shared them, and how many visited your website from them, where your site's visitor reports can see it. The monthly summary says what moved and what we will change next. We do not promise a follower count by a date.