Do you set up SAP, NetSuite or another packaged ERP?
No. We do not resell or configure packaged ERP systems. We build operations software around how your business already runs, and connect it to the tools you keep, such as QuickBooks Online and Stripe. If a packaged system would genuinely suit you better, we will say so in the free assessment.
Can it connect to QuickBooks Online and Stripe?
Yes. Our own CRM sends every customer, estimate, invoice, payment, refund, fee and payout to QuickBooks Online with the same numbers, and checks the totals across Stripe, the CRM and QuickBooks. Card money runs through a clearing account so nothing is counted twice, and we can build the same connection into yours.
Does it handle GST, PST and tax exemptions?
Yes. iFloor applies GST and PST separately, honours a customer's PST exemption and taxes shipping for GST only, because shipping is a service. Its reports cover GST remittance, invoice aging and revenue by installer, and NameCRM prints the GST number on every invoice PDF. Your system can follow the same Canadian rules.
Can you move our orders out of spreadsheets or an old tool?
Yes. For iFloor, the store's previous order tool, built in Google Apps Script, was replaced on the first day of the build, with all 35 order columns carried into the new database, so the store kept its history. We move your records the same way and check them before you switch over.
Where is our data kept, and who can see it?
Each iFloor store runs on its own deployment and its own database, hosted in Canada in the Montreal region, so one store's data never mixes with another's. Admin, staff, installer and driver roles each see only their own part of the app, and customers, orders, invoices and payments export to CSV whenever you want them.
How long does an operations system take to build?
It depends on how much of the business it covers, so we do not publish a standard timeline. The written estimate splits the work into phases, and the first phase is something your team can use, such as the order book or invoicing. Later phases arrive as small weekly releases, each tested before it reaches you.
How much does ERP software cost for a small or mid-sized business?
It depends on which parts of the business the system covers, such as quotes, orders and purchase orders, scheduling or invoicing, and on the software it must connect to, like QuickBooks Online. We scope the work in phases, so you can start with the area that costs the most manual effort. A written estimate follows the free assessment, with GST added on top. Call 604-900-2060 for pricing, or read how our pricing works.
How does an ERP project start?
With a map of how work moves through your business today: who enters an order, how a purchase order reaches a supplier, how an invoice reaches your books. We draw it with you during and after the free assessment, recommend what to build first, and you approve the scope and the estimate before development begins.