AI earns its place when it does work you were already paying for. We plan, build and run AI for small and medium businesses in Surrey and across Metro Vancouver and the Fraser Valley: assistants that answer the phone and book meetings, replies drafted in your own voice, business cards and documents read into your records, and the marketing that brings customers in, all run with AI and checked by people.
We do not just advise. We run our own agency on the AI we build, in a client system called NameCRM, and we built iFloor, the software a Richmond flooring store runs on every day. So every recommendation comes from something we have built, shipped and lived with, and every build starts with a plan for where AI helps, where it does not, and how your data stays safe.
What we do with AI
Where AI earns its keep, and where it should not be used.
Assistants, automation and drafting, built into the tools you use.
Marketing that runs on AI and is checked by people.
Brand, imagery and video made with AI, with consent.
Security you can check, not a slogan.
Your team using AI well, and safely, from the first week.
Ways to start
A look at how your business runs, then a written list of where AI pays off first, what it should not touch, and the one pilot worth doing.
Take the two-minute scoreOne workflow built and run on a slice of real work, with a person in the loop and a result we measure together before anything grows.
Talk about a pilotA standing seat at the table: what to try next, what to switch off, and your tools, rules and team kept current as AI changes.
Ask about advisoryHands-on sessions in person across Metro Vancouver or online, built around your own work and the rules for client data.
Ask about a workshopYou own what we build for you: every account is set up in your name from day one, and the work is yours once the project is paid. NameCRM, our own product, is a subscription.
In engineering terms
The capabilities AI firms list, named plainly, and each one running in our own products today.
We run it ourselves
Most AI firms show you what AI could do. We show you what we built, what we run our own business on, and what a working flooring store runs on every day.
Pilot first
A free look at your website, systems and day, then a written list of where AI helps first.
A roadmap and one pilot, scoped to a result you can measure, with the data it may and may not touch.
One workflow built and run on a small slice, with a person in the loop, until the results hold.
We widen what works, watch it, and keep improving it as the tools improve.
What we have built
These are live in NameCRM, the client system our agency runs on, and in iFloor, the system a Richmond flooring store runs on. Each line is taken from the product itself, and the numbers were counted on the date shown.
Counted on September 28, 2026, from the products' own code and test records.
In NameCRMThe CRM we built and run our own business on
See NameCRM257graded practice calls
An AI caller has placed practice calls across scripted scenarios, from angry clients to French speakers and robocalls, and every call is scored by a judge that cites the transcript line before changes reach real callers.
Read the case studyThe receptionist books, moves or cancels a meeting in the real calendar during the call, and code checks every time against open hours before it is spoken, offering the next slot if one is taken.
Callers can speak French, Hindi, Urdu or Punjabi and be understood in their own language, with spoken replies in French or Hindi.
A caller already on file can get their invoices and plan texted to the number on file, assembled by code, so the AI never sees a single figure.
638real sent messages it learned from
NameCRM learned its owner's writing from 638 of her real sent messages, and a new voice goes live only when a person approves it. Drafts use the client's whole record and may not invent a meeting, price or date.
AI rewrites a letter's wording from your notes, and a digit lock restores any clause whose numbers changed, so a price, date or quantity is never altered by the model.
In iFloorThe system a Richmond flooring store runs on every day
See iFloorThe AI proposes rules from the owner's answers about how the store works, the owner approves or retires each one, and lessons from real jobs count only after a real outcome proves them.
See iFloor19fields read from one card
Photograph a business card and AI fills up to 19 fields without touching what staff already typed. Paste a screenshot of an online order and it becomes a draft order for staff to check.
After each recorded call, AI writes the summary and action items onto the customer's record and drafts a follow-up from the job's current facts, and a person reads it and presses send.
Related Services
Answers when you cannot, says it is an AI and books into your calendar. Part of NameCRM.
Custom CRMs with client portals, e-signature, QuickBooks and Stripe built in.
From one page to a complex platform, built custom around your business.
Related reading
Areas we serve
We build AI receptionists and automation from Surrey for businesses throughout the Lower Mainland, including Vancouver, Burnaby, Richmond and Langley. The work is done remotely as easily as in person, so we take on AI projects anywhere in British Columbia and Canada.
FAQ's
Practical ones with a result you can measure: assistants that answer and route calls or messages, reading documents and emails into your systems, drafting in your voice, meeting and call summaries, reporting over your own data, and AI inside your marketing. If a project cannot be measured, we say so before we start.
With a free AI and website assessment. We look at how your business actually runs, then show you where AI would save time or win work, where it should not be used, and what the first pilot would be. You get the findings in writing.
No. We use business API access and switch off model training with every AI service we connect, keep records in your own systems, and put permissions around every automated action with a record of what it sends. We tell you which providers process data outside Canada, and our AI trust page lists every service we use and where it runs.
By designing for it. AI drafts and a person approves what is written in your name. Anything that talks to customers live, like a phone assistant, says it is an AI, runs with clear rules and a hand-off to a person when it is unsure, and every action is logged. We pilot on a small slice first and widen only when the results hold.
No. Many projects start inside tools you already use, such as your inbox, calendar or store. When it makes sense we build the system around it, and our own products, NameCRM and iFloor, show what that looks like.
We are based in Surrey, BC, and work with small and medium businesses across Metro Vancouver and the Fraser Valley, including Vancouver, Burnaby, Richmond, Langley, Coquitlam and Abbotsford. Most of the work runs online, and we meet in person when it helps.
Yes. We offer hands-on workshops, in person across Metro Vancouver or online, on practical daily use of the AI tools your team already has, and on the rules for client data. They are built around your own work, so people leave with tasks they can do the next day.
The receptionist comes with NameCRM, because it books into your calendar, files every call to the right client and turns requests into tasks. NameCRM is opening to other businesses soon; request access to be among the first.
Yes, it can. An AI receptionist picks up calls when your team cannot, including evenings and weekends. It answers routine questions, takes a message or a booking, and follows the rules you set. When a caller needs a person, it hands the call or the message to your staff. Every call is logged, so you can read what was said.
Each project is priced by what it has to do: how many call types or tasks it handles, and which systems it connects to, such as your calendar, CRM or phone line. We start with a small pilot so the first spend is limited and the result can be measured. You get a written estimate after the free assessment, with GST added on top. Call 604-900-2060 for pricing, or read how our pricing works.
