Dialzara sells an AI receptionist you can set up yourself. Its website says most businesses are live in about 15 minutes, and it prints a demo number anyone can call. So we called it. Twice, on October 11, 2026, with a program timing every answer, and then we called our own receptionist the same way.
Ours lives inside NameCRM, the client system we run our agency on, and you cannot sign up for it tonight. If tonight matters, skip to the part about when Dialzara is the better choice. If the phone call itself matters more, the numbers come first.
Checked October 11, 2026 on each vendor's own pages
Timed by phone
Dialzara's typical wait was 2.1 and 2.6 seconds. It talked over the caller once on each call, and one answer took 6.3 seconds to arrive. The slowest of its other answers took 3.2 seconds.
On October 11, 2026 we phoned each demo number twice. The caller was an AI of ours playing a new customer, and it was not told whose number it had dialled. The wait is the time from the caller's last sound to the receptionist's first sound. The typical wait is the middle value on a call. Talking over the caller means it started speaking while the caller was mid-sentence and the caller kept going.
Read the full test of all nine| What we timed | Nametech (ours) | Dialzara |
|---|---|---|
| Typical wait, two calls | 1.6 s and 1.9 s | 2.1 s and 2.6 s |
| Talked over the caller | Never | 2 times |
| Waits over 5 s | None | 1 (longest 6.3 s) |
| Slowest wait under 5 s | 2.4 s | 3.2 s |
Our column is the receptionist that answers our own business line. Dialzara's column comes from its own website, read on the date shown.
| What you need | AI receptionist in NameCRM | Dialzara |
|---|---|---|
| Who it is built for | Small service businesses in British Columbia whose day is calls, email, meetings, quotes and contracts. | Business owners in every industry, its home page says.[1] source 1 |
| How you get it | In progress Only with NameCRM, which is not on sale yet. It runs our own agency in Surrey, BC, and businesses can request access for a walkthrough. | Yes Sign up on its website, choose from more than 50 voices and forward your number. It says most businesses are live in about 15 minutes.[1] source 1 |
| Tells the caller it is an AI | Yes Every call opens by saying it is your AI assistant and that the call is recorded, and it says so again whenever a caller asks, then offers a call back from you. | Its site says customers often cannot tell they are speaking with an AI. Asked whether callers will know, it answers that it depends on the caller.[1] source 1 |
| Books appointments | Yes Books, moves or cancels meetings in your real calendar during the call, checked against your open hours, with a Meet link or a meeting place. | Yes Books appointments directly to your calendar.[1] source 1 |
| Calls at the same time | It can hold up to five calls at once. | Yes Its site says it can handle unlimited calls at once.[1] source 1 |
| Puts the call through to you | Yes You can listen live from your phone, whisper an instruction the caller cannot hear, or take the call over. It rings you in when a caller asks for you. | Yes Transfers calls to numbers you choose, on conditions you set.[1] source 1 |
| What you get afterwards | Yes The recording, a summary and tasks on the client's record, and a recap text to the caller when a meeting is booked or a callback is owed. | Yes A detailed summary of each call by email.[1] source 1 |
| Beyond answering the phone | A recap text to the caller when a meeting is booked or a callback is owed. | Yes Outbound calling agents, two-way texting and a chat widget for your site run on the same platform.[1] source 1 |
Facts about other products come from their own websites, read on October 11, 2026; the numbers in brackets lead to each page. Products change, so check the vendor before you decide. No prices appear here, ours or theirs.
Dialzara's typical wait was 2.1 seconds on one call and 2.6 on the other. It began speaking over our caller once on each call. One answer took 6.3 seconds, and the slowest of the rest took 3.2.
That is one long silence in two calls, on a demo number, on one afternoon. We would not hang a verdict on it. Our own first run of this test was two days earlier. One of our answers took 4.8 seconds, and we talked over the caller twice. We fixed both before publishing anything.
Dialzara is a product you can buy this afternoon. You create an account, add your website, pick a voice and forward your number. Ours has no sign-up page at all. You have to talk to us first. We admit that is an odd thing to ask of someone shopping for a way to stop answering the phone.
It also does more than answer. The same platform runs outbound calls, two-way texting and a chat widget, and its site says it takes unlimited calls at once. Ours answers the phone, books the meeting and files the call, and it holds up to five calls at once.
The AI receptionist is part of NameCRM and is not sold on its own, because it books into the calendar, reads the caller's record and turns promises into tasks. Request access on the NameCRM page and we will set up a walkthrough.
Book the free 30-minute assessment. Seemab Akbar looks at how your business runs today and tells you plainly what to buy, what to build and what to leave alone. We come to you, meet somewhere near you, or talk online.
Questions
It depends on what you want changed. If you want a shorter wait and a receptionist that tells every caller it is an AI, ours is one. It answered in 1.6 and 1.9 seconds on our test, against 2.1 and 2.6 for Dialzara. If you want to sign up yourself today, Dialzara already does that and ours does not.
On two calls to its public demo number on October 11, 2026, its typical wait was 2.1 and 2.6 seconds. One answer took 6.3 seconds, and it talked over the caller once on each call. That is two calls on one afternoon to a demo number, not a customer's own setup.
Dialzara's site says customers often cannot tell, and that whether callers know depends on the caller. Ours opens every call by saying it is your AI assistant and that the call is recorded. It says so again whenever a caller asks.
No. Dialzara lets you create an account and forward your number yourself. Ours is part of NameCRM and comes by request. You ask for access on the NameCRM page and we set up a walkthrough first.
Its site says yes. The same platform runs outbound calling agents and two-way texting next to the receptionist. Ours sends the caller a recap text when a meeting is booked or a callback is owed.
