Jobber Receptionist is the AI receptionist inside Jobber, the software home service businesses use to run their jobs. Its page says it works from the data already in your Jobber account. If you are a plumber, a landscaper or a cleaner and you already live in Jobber, it is hard to argue for anything else.
This page is for everyone that sentence leaves out: the service business that is not on Jobber and is not about to move. Ours is the same idea in a different system. It lives inside NameCRM and works from the client records there. We timed both by phone on October 11, 2026.
Checked October 11, 2026 on each vendor's own pages
Timed by phone
Jobber's typical wait was 2.7 and 2.8 seconds, and its slowest answer took 3.4 seconds. It never left a wait over five seconds. It spoke over our caller once, on a call where our caller also cut in on it once.
On October 11, 2026 we phoned each demo number twice. The caller was an AI of ours playing a new customer, and it was not told whose number it had dialled. The wait is the time from the caller's last sound to the receptionist's first sound. The typical wait is the middle value on a call. Talking over the caller means it started speaking while the caller was mid-sentence and the caller kept going.
Read the full test of all nine| What we timed | Nametech (ours) | Jobber |
|---|---|---|
| Typical wait, two calls | 1.6 s and 1.9 s | 2.7 s and 2.8 s |
| Talked over the caller | Never | 1 time |
| Waits over 5 s | None | None |
| Slowest wait under 5 s | 2.4 s | 3.4 s |
On the one call where it spoke over our caller, our caller also cut in on it once.
Our column is the receptionist that answers our own business line. Jobber's column comes from its Receptionist page, read on the date shown.
| What you need | AI receptionist in NameCRM | Jobber Receptionist |
|---|---|---|
| Who it is built for | Small service businesses in British Columbia whose day is calls, email, meetings, quotes and contracts. | Home service businesses. Its page names plumbers, HVAC techs, landscapers and cleaners.[1] source 1 |
| Where it lives | It is the receptionist inside NameCRM. | Inside Jobber. It starts with the data already in your Jobber account: your company profile, services, request forms and booking settings.[1] source 1 |
| How you get it | In progress Only with NameCRM, which is not on sale yet. It runs our own agency in Surrey, BC, and businesses can request access for a walkthrough. | Yes Through Jobber. You forward your number to it, after hours or after a set number of rings. Its page prints demo numbers for the US and Canada.[1] source 1 |
| Books appointments | Yes Books, moves or cancels meetings in your real calendar during the call, checked against your open hours, with a Meet link or a meeting place. | Yes Books the visit during the call, using the online booking settings in your Jobber account.[1] source 1 |
| Knows who is calling | Yes Reads the caller's record before it speaks: open deals, recent texts, upcoming meetings and past calls. | Yes Its demo instructions say a returning caller is recognised, greeted by name and picked up where they left off.[1] source 1 |
| Puts the call through to you | Yes You can listen live from your phone, whisper an instruction the caller cannot hear, or take the call over. It rings you in when a caller asks for you. | Yes Transfers the call or texts you an alert when a caller says a keyword you chose, such as a burst pipe.[1] source 1 |
| What you get afterwards | Yes The recording, a summary and tasks on the client's record, and a recap text to the caller when a meeting is booked or a callback is owed. | Yes A short summary, the full transcript and the recording of every call and text, and a work request or a task in Jobber.[1] source 1 |
| Texting | A recap text to the caller when a meeting is booked or a callback is owed. | Yes Answers texts as well as calls, and can text back a caller who hung up.[1] source 1 |
Facts about other products come from their own websites, read on October 11, 2026; the numbers in brackets lead to each page. Products change, so check the vendor before you decide. No prices appear here, ours or theirs.
Both receptionists get their usefulness from the system they sit in. Jobber's knows your services and your booking rules because they are in Jobber. Ours knows the caller's open deals, recent texts and upcoming meetings because they are in NameCRM.
Neither is much use to someone who keeps their business somewhere else, which is an awkward thing to admit on a page about alternatives. So the real choice is the system. If Jobber runs your jobs, use Jobber's receptionist.
Jobber's typical wait was 2.7 and 2.8 seconds, close to the same on both calls. Its slowest answer took 3.4 seconds, and it never left a silence over five seconds. It spoke over our caller once, and our caller cut in on it once on that same call, so we read nothing into it.
Ours answered in 1.6 and 1.9 seconds, with a slowest answer of 2.4. Both were demo numbers, and two calls is a small sample.
The AI receptionist is part of NameCRM and is not sold on its own, because it books into the calendar, reads the caller's record and turns promises into tasks. Request access on the NameCRM page and we will set up a walkthrough.
Book the free 30-minute assessment. Seemab Akbar looks at how your business runs today and tells you plainly what to buy, what to build and what to leave alone. We come to you, meet somewhere near you, or talk online.
Questions
Yes. Jobber Receptionist works from your Jobber account, so a business on another system needs a different one. Ours works from NameCRM. It reads the caller's record, books into your calendar and files the call. It comes by request, with a walkthrough first.
We phoned its public demo number twice on October 11, 2026. Its typical wait was 2.7 and 2.8 seconds, and its slowest answer took 3.4 seconds. It spoke over our caller once, on a call where our caller also cut in on it once. That is two calls to a demo number, not a customer's own setup.
Its page describes it as working from the data in your Jobber account: your services, request forms and booking settings. We found nothing on that page, on October 11, 2026, about using it without one.
Yes. Its page prints demo numbers for the US and Canada. You can hear ours by calling 604-900-2060 and letting it ring. When nobody picks up, the receptionist answers.
It depends on the system you run. If your jobs, quotes and schedule are in Jobber, use Jobber Receptionist. If you are choosing a client system and your work is meetings, quotes and contracts, look at NameCRM and the receptionist that comes with it.
